There were ugly scenes in Queenstown this morning when freedom campers took exception to being filmed by a Newshub cameraman.
It's a sensitive issue across the country and last week, Story was contacted by tourists wanting to share another side of the story.
For English travellers Jaime and Fiona, a dream trip to New Zealand quickly turned into a bit of a nightmare.
You couldn't call them freedom campers because they paid good money to hire self-contained vans.
They loved the scenery, the two-legged Kiwis but it's fair to say they are far-from-happy campers.
Three dodgy campervans later including broken air conditioning, beds, and black mould on the ceiling; their trip of a lifetime has left them with mostly bad memories and they are not the only ones.
Watch the video for the full Story report.