Vodafone will shut down its email service this week, after suffering huge problems with spam and delays.
Users have until Thursday to set up a forwarding service and a new account.
A spokesperson said at the time: "We tried very hard to fix this for our customers with little success due to the age of the platform. That's simply not good enough for us here at Vodafone, so we've made the decision to close the service down."
Many of the affected customers were older people, who launched their addresses in the 1990s.
Vodafone has encouraged users to opt for Microsoft or Google instead, offering a forwarding service and advice on how to set up a new account.
What to do if your account is affected:
- Set up a new web-based email account, such as Gmail. This requires entry of your personal details, including your birthday, phone number and current email address. In Ms Olla's case - the iHug address.
- Once that’s set up open the email Vodafone has sent you and click on the unique link to set up auto-forwarding to your new email address. This is the only way to set up auto-forwarding as the link contained in the email authenticates you as the email owner and means that only you can set this up. Enter in your new email and follow all other necessary prompts on the page.
- Go back to the Gmail tab, click the cogwheel in the top right-hand corner, then click down on to settings.
- From there, click "Accounts and import" and then "Add a mail account".
- Enter your Vodafone email and click "Import emails from my other account (POP3)", then proceed to enter your username and password, and click add account. Your Vodafone emails will slowly but surely start pouring through.
Newshub.
