Queensland Premier Annastacia Palaszczuk has begged tourists not to cancel their Gold Coast holiday plans in the wake of the Dreamworld tragedy.
The city's theme parks, which attract about 1.8 million visitors annually, had never had a fatality until Tuesday when a catastrophic malfunction killed four adults on Dreamworld's Thunder River Rapids ride.
Ms Palaszczuk pleaded with holiday makers not to turn their backs on the tourism-dependent city.
"The Gold Coast is safe," she told the Seven Network on Wednesday, adding that a thorough investigation must head off the risk of similar tragedies in the future.
"Please continue to show your support to the Gold Coast and to Queensland," she urged visitors, when she appeared on the Nine Network.
"Please don't alter your holiday plans. Please continue to show your support. We will get to the bottom of this."
Travel agency House of Travel is reaching out to New Zealand customers who are booked to go to Dreamworld, offering them full refunds for Dreamworld tickets or tickets to other theme parks.
"We are extremely saddened to hear of the incident at Dreamworld on the Gold Coast and our thoughts are with the families of those who lost their lives," House of Travel spokesperson Alex Hema says.
"Because of the large number of Kiwis travelling to the Gold Coast each year... at this stage we are not anticipating an impact on overall bookings to the Gold Coast.
"In saying this, there has been no indication as to how long Dreamworld may remain closed, so ticket sales to Dreamworld may be affected in the coming months."
Mayor Tom Tate said Tuesday was a very dark day for the Gold Coast.
"The task will be that these sort of things will not re-occur so that we can earn the trust of Australian people to come back to the Gold Coast and to have those wonderful memories for the rest of their life," he told Seven.
"We have seen some tragedies that hit the Gold Coast. But this is the most emotional."
NZN / Newshub.