A French Airbnb host has been left disgusted by a renter she let use her Paris flat for three weeks while she was away on holiday.
Laurie S advertised her property on the online home-sharing site where she was contacted by a Canadian renter who had been described as "charming" from past hosts.
Ms S, who wants to remain anonymous, returned to her flat only to be hit with a reported NZ$16,600 clean-up cost.
"The costs are enormous. The cleaning of the apartment requires the intervention of professionals who necessarily charge disinfection and excreta removal," she wrote on Facebook.
"The urine has taken possession of the charming studio from the floor to the ceiling; the plancher floor, the entrance door which hardly closes, the bed which has served as a toilet... I was really shocked and devastated when I came back, my studio in that state."
Ms S tried to contact Airbnb but was getting nowhere with the company until she approached a journalist about her situation.
Airbnb told French TV "this type of bad experience is extremely rare".
The company has user guarantees that can pay up to NZ$1.33 million if property is damaged by renters and Ms S was compensated with more than NZ$1600.
Airbnb is currently supporting the host and has banned the renter from the app.
"We have a zero tolerance for this type of behaviour," Airbnb said.
Newshub.
