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Campbell Live

More complaints of HRV bullying

Tuesday 4 Dec 2012 3:33 p.m.

Over the past three months, Campbell Live has covered the stories of people who have felt under intense pressure from the sales team at HRV to buy a home ventilation system.

The Commerce Commission has received close to 100 complaints over the past five years.

Just today, it released the resolution of an investigation in Dunedin where HRV has been advised to improve their compliance with the Fair Trading Act.

A few weeks ago, HRV chief executive Bruce Gordon said over the past two years he'd cleaned up the company's act. So has he?

Watch the video for the full report from Dan Parker.

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