Xbox rolls out voice chat recording to help fight toxic online players

Xbox is helping gamers capture verbal abuse from online playing.
Xbox is helping gamers capture verbal abuse from online playing. Photo credit: Getty Images

Xbox is to roll out a reactive voice recording service which will help Kiwi players capture in-game abuse and allow them to send it on to Microsoft.

The player reporting app, which is currently only available to Xbox Insiders, will work on the Xbox One and Xbox Series S/X consoles and is part of the company's push to improve community safety online.

Players who encounter what they believe to be toxic voice chats that violate Xbox's Community Standards can record a 60-second clip and submit it to the Xbox Safety Team for review.

The company says the feature will work across "thousands" of games that use voice chat, including many backwards-compatible Xbox 360 titles.

"We want players to feel comfortable jumping into any multiplayer chat feeling supported and welcome - and if they experience or witness inappropriate conduct, they can take action," Microsoft said in a statement.

"We want players to feel comfortable jumping into any multiplayer chat feeling supported and welcome - and if they experience or witness inappropriate conduct, they can take action."

Xbox also shared examples of people they believed would benefit from the feature, including an unnamed 29-year-old who told them: "As a woman online, I often find myself staying silent in online multiplayer to avoid abuse and harassment. I am excited for features like this that can help give people like me their voices back. Nobody should miss out on interaction with their fellow gamers because they are afraid to speak."

The reactive voice reporting feature will be available to console players in select English-language markets which include the US, Canada, Great Britain, Ireland, Australia, and New Zealand.

The company said it will not be saving or uploading any voice clips without players instigating the process themselves.

There is no word yet on when this feature would be rolled out to the wider Xbox gaming community.