How to create the right tone in your emails

  • 26/05/2020

Everyone has been there. You're emailing back and forth with someone at work and then all of a sudden, a sentence gives you pause. You think, Wait a second. Are they mad at me? 

Every day roughly 293 billion emails make their way across the world… So how can we work out what tone is quite right? 

Communication Expert Shelly Davies spoke to The AM Show.

Watch the video.