Powerful note from retiring cleaner saying manager was 'aggressive', 'cruel' goes viral

Letter from cleaner to manager, next to image of cleaner holding supplies
A proud son has shared the impressive note his mother left management upon retiring from her job as a cleaner, reminding us all to "be kind". Photo credit: Twitter/Getty.

This article was first published in May 2021.

A proud son has shared the impressive note his mother left management upon retiring from her job as a cleaner, reminding us all to "be kind".

According to the Mirror, the UK woman had spent over 30 years as a cleaner for different bank branches and had recently clashed with her manager Julie at a particular branch of the HSBC. 

After handing in her notice, she left the following message in a letter for those in charge. 

"Hi ladies, tomorrow will be my last clean for HSBC," the note read.

"I have made up a bucket of cleaning materials for the next cleaner, whoever that may be!

"I've left the job Julie after the way you dressed me down in the office, it was nothing more than aggressive and cruel but that's a reflection on your character, not mine.

"So going forward, please all of you remember: In a world when you can be anything, BE KIND. 

"Because you are all no better than the cleaner."

A photo of the letter was shared to Twitter by the woman's son Joe, with the caption "and this is why I love my mum". 

"She's been cleaning banks for 35 years and today walked out with this lovely note left for that awful manager. Happy retirement mum - always have the last laugh eh!"

The tweet quickly went viral, racking up over 100,000 likes and 10,000 shares. People took to the comments to praise Joe's mum for speaking her mind. 

"Never understood why people think what they do for a living reflects their importance. I was raised to believe that a job is a job and anyone getting up and going to work deserves the same respect, whether they pick up trash or run the company," one person wrote 

"When I got my first job my father told me the most important people in an organisation were the least paid: cleaning, catering and security staff. He took the time to learn the names of as many of them as he could in his building and always gave them something at Christmas," another reflected. 

"It's the 'I've left the job, Julie' that gets me. Bloody love it. I hope Julie feels suitably embarrassed when she reads it," another wrote.