Many of us have fallen victim to an 'expectation versus reality' experience after ordering online: but even serial online shoppers with the lowest of expectations - yes, those of you who fill your baskets on Shein and Temu - couldn't prepare for this.
A man in the UK who recently purchased a new laptop on Amazon was dumbfounded after his delivery turned out to be not the HP device he had ordered, but two boxes of Weetabix sellotaped together. 'Cereal' online shoppers, indeed.
Adam Yearsley said he was "stunned" when he opened the parcel to find his £500 (NZ$1032) order had got him two boxes of the biscuit cereal, which to be frank, is pretty astronomical - even in this cost of living crisis.
The 40-year-old carer from Urmston, Greater Manchester, said he bought the computer as a "treat" and believed he had been a victim of a scam when the delivery turned out to be cereal, the BBC reports.
According to the outlet, Amazon have since resolved the issue and apologised to Yearsley, confirming in a statement that they've been in contact with the customer and provided him a full refund.
"I've never had an issue before but honestly when I got the parcel, I did think this feels a bit light to be a laptop," Yearsley told the BBC.
"I thought, well, I trust this company, maybe laptops are more lightweight nowadays.
"When I took off the cardboard packaging and saw Weetabix I was stunned. I thought maybe my partner ordered this as he sometimes goes on diets, but then I remembered I'd just done all the security checks with the driver."
Although initially disgruntled, he said he was able to see the funny side of the situation once his refund was secured.
"People at work have been having a laugh with me," he said.
Yearsley has since reordered his laptop from another seller.
In January, it was reported that an Amazon customer had been sent dog food instead of the iPhone he'd ordered.