The telecommunications company said errors were "genuine mistakes".
Internet security experts say the telco risked confusing customers, but did the right thing.
Customers have been warned their account details were up for sale on the dark web.
It's part of a "broader move" to encourage digital tools and services.
The company has apologised for the "completely unacceptable" blunder.
To nobody's surprise, the way we're communicating is changing.
They're warning of the threat imposed by a security fault in Wi-Fi networks worldwide.
A radically redesigned iPhone rammed with new features celebrates 10 years of the device.
Some have become abusive when the scam is unsuccessful.
Emojis. Harmless little pictures, or a gateway to a life of smoking and ill-health?
Adam Thomson vents his frustration about being on the phone for hours.
Shares in SKY have plummeted since Thursday's rejection of the deal.
SKY TV and Vodafone NZ have been refused permission to merge their New Zealand operations.
Losing subscribers - and ravaged by Netflix - Sky desperately needs approval tomorrow to merge with Vodafone, writes Simon Shepherd.
In his first 100 days as President, Donald Trump says he will stop media companies merging and sue the women who've accused him of sexual assault.
AT&T has reached an agreement to buy Time Warner in a deal valued at more than NZ$111 billion, according to the Wall Street Journal.