With house prices soaring, a record-high number of New Zealanders are living in rental homes.
While that may make it more important than ever to know your rights as a tenant, many are still often left paying extra costs that aren't actually their responsibility.
Most landlords in HRV's State of the Home Survey believe they're good to their tenants and respond quickly to their concerns, but most renters hold the completely opposite view.
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"Tenancy Services aims to ensure landlords and tenants know and understand what it means to rent in New Zealand," says Tenancy Services information and education manager Jennifer Sykes.
So how well do you know your rights when renting a home? Here are some situations that the Tenancy Services say often catch tenants out.