Air New Zealand named airline of the year

  • 02/11/2017
Air New Zealand has been named best airline for 2018.
2018 marks the fifth consecutive year Air New Zealand has won the top award. Photo credit: Getty

Air New Zealand has been named Airline of the Year for 2018. has honoured the airline with its most prestigious award for the fifth consecutive year.

The Airline Excellence Awards judge airlines on 12 key criteria, including fleet age, passenger reviews, profitability, investment rating, product offerings and staff relations. said Air New Zealand was honoured for its "record-breaking performance, multi award-winning in-flight innovations, operational safety, environmental leadership and motivation of its staff".

"These factors have stamped the airline as a clear industry leader."

Editor-in-chief Geoffrey Thomas said Air New Zealand "came out number one in virtually all of our audit criteria, which is an exceptional performance".

Air New Zealand CEO Christopher Luxon said the award was "testament to the huge effort from all of our people to deliver a world class Kiwi experience on the ground and in the air". 

"It is extremely rewarding to see their hard work recognised by such an experienced panel of aviation judges.

"Air New Zealand is committed to redefining the customer experience and we are looking forward to unveiling many exciting new initiatives in 2018."

Other winners included Qantas (Best Domestic Airline Service, Best Catering and Best Lounges), Singapore Airlines (Best First Class and Best Cabin Crew) and Korean Air (Best Economy).

Best In-Flight Entertainment went to Emirates, while Tianjin took out the category of Most Improved Airline.

A new category - Best Low-Cost Airline - went to VietJetAir.'s Top 10 Airlines for 2018:

1. Air New Zealand

2. Qantas

3. Singapore Airlines

4. Virgin Australia

5. Virgin Atlantic

6. Etihad Airways

7. All Nippon Airways

8. Korean Air

9. Cathay Pacific

10. Japan Airlines