Westpac and ANZ removes fee for customers using other banks' ATMs

Westpac and ANZ announced on Monday that its customers will no longer be charged for using another bank's ATM.
Westpac and ANZ announced on Monday that its customers will no longer be charged for using another bank's ATM. Photo credit: Getty

Westpac and ANZ customers will no longer be charged a fee for using another bank's ATM within New Zealand.

The companies announced on Monday that the non-ANZ ATM fee will be removed throughout the year for its customers. 

Westpac NZ consumer banking and wealth general manager Simon Power says the bank continued to listen to feedback from its customers.

“We want to give customers the freedom to use our competitors’ ATMs without worrying about what sort of fee they might be charged.

ANZ New Zealand Retail and Business Banking Managing Director Antonia Watson says "In recent times we've been getting more and more feedback from our customers that they don't think this type of fee is fair because even though they're using another bank's ATM they're still accessing their money".

"Banking is a competitive business and we want to ensure customers continue to choose us because they know we're committed to doing the right thing by them."

ANZ New Zealand CEO David Hisco announced the bank will progressively remove, reduce or simplify a series of other fees and charges throughout the year.

Westpacs changes come into effect from April 1 and ANZ changes will come into effect from 26 March. 

Newshub.