Your buyer's beware guide on Christmas gifts

Everyone loves getting Christmas presents but the reality is they won't always be perfect and may need to be returned or exchanged.

Consumer New Zealand Chief Executive Sue Chetwin is here to answer all your questions about what to do with faulty gifts, ones that don't fit, or even ones you just don't want.

Consumer NZ Chief Executive Sue Chetwin spoke to Duncan Garner.

Watch the video.