How to complain effectively

  • 23/01/2019

We've all had situations as a customer where a complaint is necessary... but does it always work out?

For a variety of reasons, issuing a complaint can go badly awry.

So, is there a perfect method?

Consumer New Zealand Chief Executive Sue Chetwin is surely someone who knows how to complain and she spoke to Duncan Garner.

Watch the video.

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