Big dogs on Auckland trains: What the rules are

Two female friends traveling by vintage tramcar with small dog
Photo credit: Getty

Big dogs will be allowed on Auckland's trains starting Sunday - but pet owners will be kept on a tight leash.

The second phase of Auckland Transport's pets on trains trial will allow dogs of all sizes on during the off-peak times (9am-3pm and 6:30pm-end of service on weekdays, and all-day on weekends and public holidays).

Previously, only dogs small enough to fit inside a carrier were allowed.

But strict rules will be in force during the three-month trial period. The dogs will have to wear an appropriate muzzle and leash, and other domestic animals will still have to travel in carriers.

Phase one of the trial - limited to small pets - started in June, and Auckland Transport says it's gone well.

"We've had a great response from our customers since the trial started," says Stacey van der Putten, group manager of metro services.

"There are many Aucklanders who may not have access to a vehicle to take their pet to the vet or to explore our city, this will potentially benefit both the owners and the pets."

What the rules are:

Muzzles and carriers

All dogs must either be wearing an approved muzzle and lead or can be travelling in an approved pet carrier.

Domestic pets are to be enclosed in a suitable pet carrier that is small enough to be stored securely under the seat or held on the passenger's lap.

Auckland Council's manager of animal management, Sarah Anderson, encourages dog owners to seek out advice about the right muzzle for their pooch.

"We advise that owners speak with their vet or dog trainers as different breeds require different sized and types of muzzles," she says.

"A Pit Bull type dog needs a strong robust muzzle while a Chihuahua or Maltese is likely to only need a soft or cage muzzle.  

"Pet shops carry a range of muzzles and owners can take their dog with them to have one fitted to suit their needs."

Other conditions

  • Pets can only travel on trains at off-peak times (9am-3pm and 6:30pm-end of service on weekdays, and all-day weekends and public holidays)
  • Passengers travelling with domestic pets are responsible for their pet and must keep them caged and under control at stations, getting on or off the train, and while onboard trains
  • Passengers travelling with domestic pets are responsible for all pet mess and must ensure that any pet mess is cleaned up before they get off the train
  • Passengers may be refused entry to board the train if the train is crowded
  • Passengers may be asked to leave the train with their domestic pet if the animal is causing or likely to cause a safety risk or nuisance to other customers
  • Domestic pets travel free of charge on the services