Queenstown bus crash: Pilot's harrowing story of reuniting man with his daughter who lost both hands

A pilot has spoken of rushing a man to the bedside of his badly injured daughter following Tuesday's horror bus crash near Queenstown.

Glenorchy Air flew the Chinese man from Queenstown to Christchurch, where his daughter was transported.

Twenty people were injured in the crash - two of those understood to have lost limbs.

Glenorchy Air managing director James Stokes says the father was in a hospital gown himself and spoke limited English.

The man's daughter is understood to have lost her hands. Stokes told Newshub he felt "really sorry" for the man.

"I'm glad we were in a position [where] we could help him out.

"It was very, very difficult for them."

A 32-year-old man is due in court on Monday charged with careless driving causing injury.

The bus crashed on Glenorchy-Queenstown Rd about 1:45pm on Tuesday.

"Police, along with MFAT (Ministry of Foreign Affairs and Trade), the Chinese Consulate, and the tour bus operator, continue to work to support those involved," said Otago Lakes area commander Inspector Olaf Jensen.

"The remaining passengers were transported back to their accommodation in Queenstown last night [Tuesday] and arrangements are being made by their tour company regarding their return to China," Insp Jensen said on Wednesday.