Coronavirus: 'Call congestion' causes issues to phone networks across New Zealand

The congestion is causing issues to both mobile and landline networks.
The congestion is causing issues to both mobile and landline networks. Photo credit: Getty

New Zealand phone networks are facing issues, with some unable to make phone calls amid Monday's major coronavirus announcements.

According to the NZ Telecommunications Forum (TCF), there have been "high call volumes" as a result of the evolving COVID-19 situation.

"We are looking at this issue with urgency to rectify it for all New Zealanders," TCF chief executive and industry spokesperson Geoff Thorn said.

Prime Minister Jacinda Ardern announced on Monday afternoon that New Zealand would go into total lockdown within 48 hours.

"A few unexpected call congestion issues from everyone working a bit differently across NZ today," Vodafone New Zealand chief executive Jason Paris said on Twitter.

Paris said the teams at Vodafone, Spark, and 2 Degrees - the country's major mobile networks - were working to solve the issues.

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