A man who attended the Waikaraka Park firework display says he is outraged after the display left him burnt and his daughter "so petrified" they had to leave the event.
The man attended the fireworks expo with his wife and nine-year-old daughter.
He said it was dark, and the lights were turned off when one of the fireworks landed on him - burning his ear and the side of his face, and burning holes through his wife's clothing.
A video filmed by the family shows the colourful display wowing the audience, before a group of large fireworks shot up into the sky.
One of the fireworks could be then seen coming down into the crowd at high speed, causing the crowd to erupt into screams and shrieks.
"Help! Get down, get down, get down," the mother screamed.
"No, no, no, I don't like this," her daughter responded, before breaking down into tears.
"It hit me, the firework hit my shoulder," one woman could be heard saying. "That's scary."
The sound of crying and whimpering could be heard in the background, as a cloud of smoke came up from the crowd.
"It was the first time we'd taken our daughter to see fireworks, and she was absolutely petrified," the man told Newshub.
"She never wants to see a firework display ever again and this was her first one she had been to."
He said the people in the group behind them were also hit, with one young girl getting burnt in the arm.
He said the fireworks also caused a blanket behind them to catch on fire, and he turned to watch as it started "smouldering".
"If that firework was any closer it could've burnt my ear off, so lucky I was wearing a hat and glasses," he said. "It could've been so much worse."
A first aid worker hired by the event started treating burn victims, including the young girl.
"We spoke to the first aider, he rang someone who had organised the event, who had said they were going to come and see us," he explained.
"We waited 12 minutes, and no one had come down, we were really pissed off and decided to just go home."
He said he had to use burn cream to treat his injuries.
The man told Newshub he's "fed up" with the event organisers who have been "downplaying the event" and have issued no apology to his family.
He said his wife posted on the venue's Facebook page to describe what had happened in detail.
"At least seven people had commented and discussed what had happened that night, but all of them had been deleted, including the one from my wife," he said.
"They deleted all of the comments, and they are just pretending it never happened," he added.
Newshub put those concerns to the Waikaraka Park Speedway president who didn't respond.
"They pretty much turned around and told my wife that someone would get in contact, but no sorry's, no questions about whether we were okay - nothing."
He said his burns have now blistered, and he remains in a lot of pain.
The promoter of the Waikaraka Speedway said he doesn't know much about it, however he did hear that someone got hit by an insert from a firework.
He'd heard that the injuries had been described as a "welt on the arm, a bit like a bee sting".
He also claimed there were seven or eight medics on site, and that the venue gets contractors to do their fireworks.
He said if there was any incident he will have a report out about it on Monday, and if something did happen they will investigate.
