Nissan investigating cyber attack in New Zealand, Australia, potential personal data breach

  • 07/12/2023

Nissan is investigating a cyber attack that has targeted its systems in New Zealand and Australia.  

Customers are being warned of the attack, which may have led to hackers accessing personal information.  

In a statement on the company's website, it says they've notified cyber security authorities in New Zealand and across the Tasman and their global incident response team is working to determine the impact. 

Nissan said their systems and dealerships will continue to operate as normal, but are asking customers to be vigilant and to report anything suspicious connected to their personal information.  

"While the extent of the incident is still under investigation... Nissan is working to restore its systems as soon as possible and will continue to provide updates by its website available via nissan.com.au and nissan.co.nz," Nissan said.  

"Nissan thanks you for your understanding during this process, and asks that you have patience with us and our staff while we do our best to work through these issues. This issue does not affect our Nissan Dealer Network, so please feel free to reach out to your local Nissan dealer for all vehicle and servicing queries." 

So far this year, 3000 new Nissans have been purchased in New Zealand. 

It comes after the number of crimes reported to the Government's cyber security agency picked up again in the third quarter of this year and financial losses are continuing to mount. 

CERT NZ's Cyber Security Insights for the three months to September showed there were 2136 reports over the quarter. That was 10 percent up on the previous three months.  

Direct financial losses from cyber scams were up to almost $5 million, with 11 of the reports costing victims more than $100,000. 

CERT NZ said scammers were using new and "evolving" tactics to target unwary Kiwis with investment scams.  

"We have seen fake investment websites that look legitimate, with physical addresses, business registration numbers and even messenger-app groups with 'peers', all created to build trust, keep their target invested and steal as much money as possible," the report said. 

"Once they've turned the discussion to investment, they present some kind of business to invest in, to lend it legitimacy. They may create entire websites or even investing apps.  

"Large investment scams work on a high-trust model. The scammer must appear knowledgeable, reliable and competent."