Google suspends Trends email notifications for Kiwis following Grace Millane mistake

Google has suspended an email alerting system in New Zealand following criticism by the Government for publishing suppressed details of a murder case, the company says.

The suspension of the service comes as the Alphabet-owned giant and its peers, such as Facebook and Twitter, as well as governments around the world, wrestle with the question of responsibility for the content published on the platforms.

Prime Minister Jacinda Ardern expressed disappointment about Google's failure to abide by a court order suppressing the name of a man accused of killing 22-year-old British backpacker Grace Millane.

The murder last year shocked the country. The name of a man accused of the killing has been suppressed by a court, but it appeared in Google Trends emails listing top search terms in New Zealand.

"We understand the sensitivity around this issue and we have suspended Google Trends emails about searches trending in New Zealand," a Google spokeswoman said in an email.

The company had earlier written to Justice Minister Andrew Little advising him of the decision after Little on Wednesday urged the company not to be "evil" and to "do the right thing" to prevent more breaches.

"Don't be evil" was a company motto.

Andrew Little.
Andrew Little. Photo credit: Getty

"Today Google reached out with an apology and acknowledgement that fair trial rights need to be protected," Little said on Friday.

"Work on how suppression orders will be upheld in the digital age will continue. I look forward to constructive engagement with Google and other multinational tech corporations on long-term solutions."

The company said it respected New Zealand law and understood the sensitivity of the issue.

"This ... provides even further assurance against any recurrence," Ross Young, Google's government affairs and public policy manager, said in the letter to Little, whose office released the letter.

Millane, who was travelling after finishing university, went missing in Auckland, New Zealand's largest city, on December 1.

Police found her body in a bush area just a few metres from a scenic drive in Auckland's Waitakere Ranges.

Reuters