Christchurch residents give council its worst-ever rating

CHRISTCHURCH, NEW ZEALAND - APRIL 14:  Catherine, Duchess of Cambridge and Prince William, Duke of Cambridge attend formal welcome ceremony from Ngai Tahu at the City Council building on April 14, 2014 in Christchurch, New Zealand. The Duke and Duchess of Cambridge are on a three-week tour of Australia and New Zealand, the first official trip overseas with their son, Prince George of Cambridge.  (Photo by Danny Martindale/WireImage)
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Christchurch City Council has received its worst-ever mark for performance.

The poor state of the city's roads and the need to remove chlorine from the water supply contributed to the low ratings.

In a survey the council said was one of the largest of its kind, just 50 percent of respondents said they were satisfied with its level of service.

Potholes and uneven roads ranked as the number one bugbear, followed by the quality of drinking water and a lack of parking.

The 50 percent rating was down from 62 percent last year, following a trend of declining results ever since the earthquakes in 2011.

In the three years prior to the quakes, satisfaction was as high as 79 percent.