On Thursday the Privacy Commissioner delivered a damning report into how the Ministry Of Social Development (MSD) investigates benefit fraud.
MSD was found to have intruded into the privacy of hundreds of beneficiaries by collecting sensitive information from telcos each year - even in cases where no fraud was established.
The ministry accepted the findings and has committed to changing its approach.
But it comes after repeated requests since as far back as 1994 for MSD to change its investigative methods.
Now there are calls for the Privacy Commissioner's powers to be strengthened and for heads to roll at the ministry.
Watch the video for the full report from Mike Wesley-Smith.
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