It's been two months since a video of a newborn baby being taken from its mother in Hastings sparked national outrage.
Since then, four inquiries have been launched and the Ministry for Children, Oranga Tamariki, has promised to do better.
And despite seething anger from many in Māoridom, iwi are still willing to work with the department.
Mitch McCann travelled to Tūhoe country, where a landmark deal between that iwi and Oranga Tamariki has recently been signed.
Watch the video.