Crusaders star Richie Mo'unga has been accused of spitting beer at a woman and inappropriately touching her at a bar during the team's just-completed South African trip.
The woman said she was standing with friends at Cape Town's Arcade bar, when a group of players she thought were All Blacks started to spit beer at them.
"My friends and I were just standing, talking and then we just had... a lot of beer being spat at us," she told Radio New Zealand.
"My friend and I were shocked at what was happening. I told the guy, 'look here, that's not okay, you don't do that', and he just flat out ignored us and walked away.
"He looked at us with a dead stare and just walked away."
One of Mo'unga's group then came over to apologise and assure them it wouldn't happen again.
The woman and her friends continued to dance, until she noticed Mo'unga behind her again.
"He pinched me on my bum and then as I was going to retaliate, my friend was like, 'no don't, it's not worth it'.
"He just also had that like, dead look on his face, he had no reaction… carried on partying, everything."
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She and her friends decided to leave the bar, saying they were "over it".
The next day, she identified Mo'unga in an interview online, and decided to message him on Instagram and call him out for his behaviour.
The All Blacks first-five replied and the woman took a screenshot of the exchange.
"I'm really sorry for that, I'm not aware that I did that," Mo'unga wrote. "Obviously was intoxicated and should've gone home long before that stage.
"I'm sorry to you and your friends and want to assure you I don't condone that behaviour and am sorry about that."
The woman called it the worst experience she'd had and that she'd never forget Mo'unga's face.
She decided to speak out, after hearing of accusations directed towards another group of Crusaders players for making homophobic slurs in a Cape Town McDonald's last weekend.
"I've never been in such a position. I've never been violated, so for me, it's a first and I don't know what to do."
"I'm not letting this slide, because you can do this to me now and I let it slide, he goes to New Zealand and does something way worse.
"I just want to present it while I have a chance to."