"It was a very bad incident, very sad ... it shouldn't have happened."
The English play Ashes rivals Australia in their next match.
The batter injured his toe during the loss to Pakistan on Wednesday (NZ time).
The tour was cancelled after a credible threat was received by the NZ Government.
The Proteas wicketkeeper sat out the match because he refused to take a knee alongside his teammates.
Lockie Ferguson has suffered a right calf tear and will be replaced by Adam Milne.
New Zealand's batters struggled in the low conditions on offer in Sharjah.
Join us from 3am for live updates of the Blackcaps' Twenty20 World Cup opening match.
The Blackcaps' decision to withdraw from their tour last month drew ire from the Pakistan Cricket Board and its former players.
New Zealand's opponents are fresh off a 10-wicket victory over the tournament favourites.
Rashid Khan and Mujeeb Ur Rahman took nine wickets between them.
The 30-year-old took an indefinite break from cricket in July.
"The community funding side, the dollars, the grants that they usually go after, have dried up."
"It's the team that adapts quicker in the conditions that you're in that's going to win the game."
Babar Azam's side strolled to a 10-wicket victory in Dubai.
The 32-year-old hammered 101 runs from 60 balls as her side sealed victory in Tasmania.
The repeat of the 2016 final turned into a dud, as the Windies crumbled.
Chasing 119 for victory, the Aussies were in early trouble.
They will be joined by Sri Lanka who hammered the Dutch.
New Zealand's domestic season begins on Saturday, without Auckland.