It goes against the advice of the Children's Minister Kelvin Davis.
Oranga Tamariki was warned about the use of restraints at a Christchurch residence.
"They're just so busy and so overloaded... one day I'm going to see on the news someone's been killed."
A child spent more than nine weeks in a Waikato hospital because the agency failed to find them a suitable placement.
Oranga Tamariki decided not to investigate nine out of 14 reports of possible abuse or neglect.
The figure comes from the Ministry for Children's own public reporting on abuse in care, which it has been publishing since 2019.
"[They] are the most down-to-earth staff members you could meet."
However, the agency says work is underway to address issues.
Here's what you need to know.