Police force 'criminal' hen party out of departure lounge after flight cancelled

  • 18/06/2018
Ms Parker says the group were treated like "criminals" and forced out of the building.
Ms Parker says the group were treated like "criminals" and forced out of the building. Photo credit: File

A UK hen party was ruined when police forced the women from the departure lounge and treated them like "criminals".

Abi Parker and 19 of her friends were supposed to fly from England to Spain in May. However their EasyJet flight was cancelled without warning while they were waiting in the departure lounge.

"We were waiting in the departure lounge and the flight had already been delayed for 40 minutes. We were then told over the Tannoy that the flight had been cancelled," Ms Parker told Wales Online.

"They told us there were no flights for the next week. The bride thought the hen do was going to be cancelled."

But things went from bad to worse. Ms Parker says the group were treated like "criminals" and forced out of the building.

"We were escorted out of the departure lounge by the police," she told Wales Online.

"One of the members of staff even turned around and said, 'I hope you've got your coats because it's raining outside.'"

EasyJet says the flight was cancelled due to a crew welfare issue, and the decision to have police escort passengers out would have been made by the airport or the police force.

However this isn't good enough for Ms Parker, who says she had to pay £6,000 (NZ$11,500) for new flights and will never fly with EasyJet again.

"We had to sleep in the airport until the next day when we were able to travel. We were devastated thinking the holiday was cancelled," she told Wales Online.

"It didn't ruin our holiday, but it definitely put a damper on it. I definitely wouldn't fly with EasyJet again."

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