A prominent airline has been slammed after video emerged showing a passenger using vile racial language against an elderly black woman sitting next to him.
Ryanair has come under fire for failing to remove the man from the Barcelona to London flight, leading to threats of a boycott.
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The incident appears to have been ignited after a 77-year-old woman, who has arthritis, was slowly moving out of the way so the man could reach his seat.
"I don't care whether she's f**king disabled or not - if I tell her to get out she gets out," he shouts.
The man then calls her "an ugly f**king c**t" and says: "If you don't go to another seat I'll push you to another seat".
He then calls her a "stupid ugly cow" and an "ugly black bastard".
Several passengers attempt to intervene, with one telling the man to "close your mouth". However the woman moved to another seat, leaving her abuser to enjoy his flight with a row to himself.
The footage of the incident was shot by David Lawrence, who says he was shocked at the lack of response.
"I thought the flight attendant was going to call someone and escort the man off the flight," Mr Lawrence told The Washington Post.
"They moved the woman instead of moving him. That was shocking to me."
The women's daughter says when she complained to the plane crew they denied hearing any racial slurs and told her to ring customer services.
Mr Lawrence told Sky News he is "so disappointed" in Ryanair.
"They've done nothing," he says.
"They've reported it to the police only after the media explosion, it's been two days."
Ryanair says the issue has been reported to police and they cannot comment any further.
Essex Police said in a statement: "This incident, which we were made aware of this morning, is believed to have taken place on a plane at Barcelona Airport.
"Essex Police takes prejudice-based crime seriously and we want all incidents to be reported.
"We are working closely with Ryanair and the Spanish authorities on the investigation."