Singapore Airlines opens A380 restaurant at Changi Airport

Singapore Airlines has launched a suite of new experiences for customers and fans entitled 'Discover Singapore Airlines' as the world continues to battle the COVID-19 pandemic.

The airline - which often tops critic lists of the world's best - is bringing its acclaimed customer service to the ground with a new restaurant at Singapore Changi Airport.

Restaurant A380 will offer a selection of food and drinks from across the airline's different cabin classes including a selection of international cuisine, as well as dishes from a special Peranakan menu, which combines Malaysian, Chinese and Indonesian cuisine. 

Singapore Airlines is also offering a limited number of exclusive pre-lunch tours of the Airbus A380.

A selection from the airline's New Delhi menu
A selection from the airline's New Delhi menu Photo credit: Singapore Airlines

All diners will receive a limited edition Singapore Airlines goodie bag and be offered special discounts from the airline's reward program, KrisShop.

The airline is also opening up its multi-million dollar training facilities to the public for two weekends during Singapore's upcoming school holiday period.

'Inside Singapore Airlines' will provide a behind-the-scenes tour of its training facilities including the airline's cabin crew safety training programme, which Newshub exclusively visited last year.

Visitors can also chat with pilots and cabin crew - and for the kids, they can dress up and role play as cabin crew before taking home a recognisable Singapore Airlines sarong kebaya uniform.

Inside the Singapore Airlines flight simulator
Inside the Singapore Airlines flight simulator Photo credit: Newshub.

As for the adults, they can choose to take control of a professional flight simulator and taste some of the airline's premium in-flight wine labels - perhaps not at the same time.

The airline is also offering some of its onboard offerings as takeaways to people in Singapore, with limited edition dining ware and amenities available with some packages. 

The new offerings are the result of the company's research into its operations during COVID-19, seeking out ways to remain engaged with the market and retain jobs.

Mock-up of Singapore Airlines cabin used for training
Mock-up of Singapore Airlines cabin used for training Photo credit: Singapore Airlines

"With COVID-19 drastically reducing the number of flights operated by the SIA Group, we have created unique activities that would allow us to engage with our fans and customers during this time," said SIA Chief Executive Officer Mr Goh Choon Phong.

"These experiences offer something for everyone – from frequent flyers who miss our world-class in-cabin products and service

The airline initially considered the idea of a one-off short tour flight, or a 'flight to nowhere', but the plan was axed after the review.

Before COVID-19, Singapore Airlines operated up to five flights a day to New Zealand.