Jetstar apologises for cancelling flight due to staffing issue

The flight was from Auckland to Wellington.
The flight was from Auckland to Wellington. Photo credit: Getty Images


Jetstar has apologised for cancelling a flight from Auckland to Wellington late last night, after delaying it for two hours, because of a staffing issue.

Flight JQ267 was due to depart at 7.30pm, and was initially delayed to 9.40pm before being dropped.

In an email sent to RNZ News, the airline said a crew member due to operate the service on the Airbus A320 was feeling unwell.

It said finding a replacement caused a delay, and the flight could no longer meet Wellington Airport's curfew.

The airline was pledging to support passengers, including covering accommodation, meals, and costs such as transport to and from the airport.