Samsung under fire for exploding washing machine

  • 30/09/2016

Samsung is again under fire after reports another one of its products has started exploding.

There is an issue with Samsung top-load washing machines manufactured between March 2011 and April 2016, and now the South Korean company is being sued.

It comes just weeks after a global recall of Samsung Galaxy Note 7 phones.

In a statement, a US law firm has detailed the moment one of the top-loaders blew up.

"It was the loudest sound. It sounded like a bomb went off in my ear," says Melissa Thaxton.

"There were wires, nuts, the cover actually was laying on the floor. I just remember covering my head and leaning towards my son and just screaming this scream that I didn't even know I could scream."

Lawyer Jason L Lichtman says the rod can slide right out of the centre, "and that's what causes the washing machine to blow apart".

Samsung has confirmed it is in active discussions with the Consumer Product Safety Commission (CPSC) about the washing machines.

Until then, the consumer watchdog is warning owners: "Only use the delicate cycle when washing bedding, water-resistant and bulky items."

Samsung says there have been no reported incidents when using this cycle.

"The lower spin speed in the delicate cycle lessens the risk of impact injuries or property damage due to the washing machine becoming dislodged," the CPSC said in a statement.

The company has not named a specific model. Instead customers can use a tool to enter the serial number of their top-loader, and it will tell them if they have been affected.

The affected model is only available in North America.


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