Two British paramedics were verbally abused for taking a dinner break six hours into a ten hour shift.
Tim Hargraves and Kiri Howard, paramedics based in Loughborough, attempted to buy chips during their dinner break, the Leicester Mercury reports.
But while in the shop, another customer said "I had to wait for an ambulance, nice you have time to eat".
Mr Hargraves said it was the first time in his 19 years working with the ambulance service he had heard such a comment.
"It was an off the cuff comment, which we overheard. It was clearly directed at us and we thought, 'that's not very nice'. We'd been going for six hours without a break," Mr Hargraves says.
"We don't like if people are disappointed with the service they received from us, that hurts. We don't know their circumstances, all I can say is we were probably very busy.
"If they'd asked to talk to us we would have explained."
The paramedics had asked their control room for permission to get food - and five minutes into their break dropped everything to rush a patient with a heart attack to hospital.
Mr Hargraves wrote about the experience on Twitter, where he gained a lot of support.
"All emergency service staff are human too," one person wrote.