Young girl racks up $30,000 in internet charges on parents bill using iPad in Bali

Young girl racks up $30,000 in internet charges on parents bill using iPad in Bali
Photo credit: A Current Affair.

A Brisbane family received a huge shock when they returned home from Bali to a whopping $30,000 internet usage bill.

Craig Piper says his telephone company Telstra failed to switch his daughters' iPad to international  roaming.

"They put my phone and my wife's phone, which is under my name, under the data roaming but they failed to do the iPad," he told A Current Affair on Thursday.

He says he had requested all three devices be put on the plan - but it wasn't actioned.

According to Piper, his daughter only watched Hi5 and played games on the device. In total, she used 10GB of data.

"We opened it up and saw the amount of money that they were asking for and we just couldn't believe it," he told the show.

He said the bill for $29,325 (NZ$30,967) put a great deal of stress on his family.

Piper disputed the charges with Telstra after he opened the bill.

Luckily for him, Telstra were understanding. 

On Friday the company confirmed that it would waive the bill entirely.

Newshub.

 

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