Warning: this article discusses suicide.
The family of a UK schoolboy who committed suicide in front of his classmates has described him as a "sensitive little soul."
Sam Connor, a 14-year-old from Salesian School in Surrey, reportedly handed his bag and mobile phone to a friend before taking his own life.
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"He was a sensitive little soul, a cute little thing who was into gaming," Sam's stepmother Deborah Barrett told MailOnline.
"Sophie, my youngest daughter, rang me on Monday and told me what Sam had done and said he'd been bullied at school. Then why weren't the school doing anything? It's awful."
Several parents at the school also said Sam was being bullied, reports MailOnline.
Salesian School said it has "no record" of Sam being bullied and could not comment further.
The headmaster of the Roman Catholic school said in a letter to parents the school is "devastated" by the loss.
"This is an incredibly difficult situation for everyone, but knowing the faith, compassion and strength of our school community, I am confident we will work together to support one another," wrote James Kibble.
Counsellors and an educational psychologist will be on-site at the school to provide students with professional support.
Between 40 and 50 students witnessed the tragic incident.
"We saw some of the girls starting to cry, we saw some of the boys leaning down, literally on their knees, calling down between the train and tracks, calling 'Sam, Sam," said the man, known only as Lewis.
Lewis told MailOnline he called the school when he realised what had happened.
"They were all looking down, whatever they saw must have been horrific," he said.
British Transport Police are not treating Sam's death as suspicious and a file is being prepared for the coroner.
Where to find help and support:
Shine (domestic violence) - 0508 744 633
Women's Refuge - 0800 733 843 (0800 REFUGE)
Need to Talk? - Call or text 1737
What's Up - 0800 WHATS UP (0800 942 8787)
Lifeline - 0800 543 354 or (09) 5222 999 within Auckland
Samaritans - 0800 726 666
- Depression Helpline - 0800 111 757
- Suicide Crisis Helpline - 0508 828 865 (0508 TAUTOKO)