An elderly man was found in his rest home with maggots crawling out of his ears shortly before his death.
John Callaghan begged his widow Fay to get him out of the Bupa Tugun Aged Care Facility in Australia's Gold Coast.
She says she was "disgusted" by the lack of care after visiting him in 2017.
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"He was in great pain and was battling cancer in his ear," she told Daily Telegraph.
"But when I came to visit him, maggots were crawling out of his ears."
She says her husband wasn't entirely lucid, but knew enough that he wanted to get out.
"This is a terrible place, it's dreadful," she says he told her.
"They don't look after you. Please get me out."
John had been at the home for just two weeks.
He died 10 days later at a nearby hospital.
A Bupa Australia spokesperson said the incident was "isolated".
"This was a serious but isolated incident which occurred in 2017," it said in a statement.
"The issue was quickly addressed by nurses at home and Mr Callaghan was transferred to the local hospital."
But earlier this week it was revealed half of the 30 Bupa facilities in New South Wales breached basic care benchmarks over the last four years, reports The Daily Telegraph.
Bupa says it conducted an independent investigation into the incident and has since improved its care.