Uber driver who publicly shamed racist passengers says he has been suspended while they can still use the app

The footage the Uber driver posted online, and a message he says he received from Uber over the incident.
The footage the Uber driver posted online, and a message he says he received from Uber over the incident. Photo credit: Instagram

An Australian Uber driver has allegedly been suspended for publicly shaming passengers who abused him when he cancelled their ride.

George Michael Gilto filmed the moment he picked up two men while working in Sydney.

The men were carrying a box of beer which he asked them to put in the boot for the journey.

However after they refused he cancelled their trip.

On Friday he posted a video to his Instagram page showing the men abusing him as they exited the car.

"You're a peasant mate, you're a f**king peasant," one man says.

"Hey, you're working on a f**king Friday night, look at the f***ing car you're driving you f**king loser c**t."

The man holding the beer can be heard calling Gilto a "full-on dirty Arab c**t".

The other man says he's being racist, before saying: "You're not a dirty Arab - you're just a f***ing scumbag".

In a further video, Gilto can be seen talking to police officers who said they fined the men $580.

But two days after uploading the video to his Instagram page, Gilto says Uber suspended him from work.

"This is Sarah, reaching out from our community operations team," reads a message from Uber, which Gilto says is related to the incident.

"Ensuring user safety is important to us at Uber, and there has been a report from a user of the app that you may have uploaded personal footage taken in an Uber trip to a public forum without their consent.

"When you sign up to partner with us to ensure a safe and respectful experience for all and this incident is in direct violation of those guidelines. Because of this, we have temporarily removed your access to the app."

Gilto said the company gave him an ultimatum - either take down the video or lose his job.

He also claims the two men in the video appear to still be allowed to use the app.

But in a statement to Daily Mail Australia, Uber denied Gilto's accusations, saying his account was suspended for completely unrelated matters.

A spokeswoman shared information which confirmed the incident was investigated in late 2019.  

"Discriminatory or abusive behaviour is not tolerated on the Uber app and is unacceptable anywhere... This incident has no place in our society.

"The safety and wellbeing of our driver-partners is important to us. Both driver-partners and riders deserve to feel safe, comfortable and respected when using the app and our community guidelines outline these standards."

This story was amended on June 10, 2020.