DoorDash officially launches in Auckland over a year after New Zealand market entry

DoorDash scooter with inset of customer using DoorDash app on phone
Photo credit: Photo illustration - Newshub; Images - Supplied

Food delivery service DoorDash has officially arrived  in Auckland, over a year after it first entered the New Zealand market.

DoorDash offers a similar service to competitors such as UberEats and Menulog, connecting merchants and restaurants with customers via an easy-to-use marketplace app or website and facilitating food delivery. Customers can see where their order is at all times and also have the option to contact the drivers, also known as 'Dashers'.

Its expansion to Auckland comes 13 months after the platform first arrived in Aotearoa, entering the market through Wellington in May 2022 before launching in Christchurch later that year. 

Since its inception in 2013, the NYSE-listed company has expanded to thousands of cities and over 25 countries, becoming the largest on-demand local commerce platform in the United States.

"We've already been overwhelmed by the reception we've had from local restaurants, so cannot wait to help them deliver even more of their incredible food to Aucklanders across the city," DoorDash's general manager of New Zealand, Australia and Canada, Rebecca Burrows, said in a statement on Wednesday.

"We're excited to continue connecting fantastic local restaurants with their customers from afar in Auckland and grow our coverage across the country to bring more to people's doors."

Auckland merchants already signed up to DoorDash include Pizza Club, Chicking, Sumthin Dumplin, Daily Bread, Duck Island, Tiger Burger and Wise Boys, as well as fast-food favourites McDonald's, KFC, Tank Juice, and Hell Pizza. A selection of convenience stores and cafes are also available.

The service will be operating across the Auckland region, spanning the North Shore, Central, West and East Auckland, and South to Drury.

What you really want to know

To celebrate its arrival in the City of Sails, DoorDash is giving its new Auckland customers 50 percent off their first two orders until August 31. There are some T&Cs, of course, so make sure to read the fine print. 

For the first 30 days after signing up, DoorDash is also offering Aucklanders a $0 delivery fee on eligible orders.