Rugby World Cup: Black Ferns coach Glenn Moore to continue, despite record losses, questions over culture

Black Ferns coach Glenn Moore has been confirmed to continue in the role, despite record losses and questions over team culture during last year's troubled northern tour.

The NZ women will try to defend their Rugby World Cup crown on home soil this year, after Moore guided them to victory five years ago in Ireland.

But their programme hit the rocks during their 2021 northern hemisphere tour, when they suffered massive losses to closest rivals England and France, then faced accusations of harrassment from within, when they arrived home.

NZ Rugby has released its report into team culture and, as reported by Newshub last month, retained Moore's services for the world tournament, with all parties acknowledging improvements are needed.

"Participating in high-performance sport, whether as a coach, player or part of the management team, can present unique challenges and the findings of the Black Ferns cultural & environmental review have highlighted a number of those challenges," said Moore.

"There are learnings from the review. I am committed to ensuring those are taken on board.  

"I look forward to working with everyone involved in the Black Ferns team, NZ Rugby, and the New Zealand Rugby Players Association to ensure we have a high-performance culture and environment in place - one that achieves a healthy balance, prioritising personal wellbeing, whilst accepting the pressures that come from meeting expectations and competing at an elite level of sport.

"The World Cup is the pinnacle event in women’s rugby and we are all focused on emulating our success from the 2017 World Cup, which we know will be challenging." 

After returning from last year's northern tour, veteran hooker Te Kura Ngata-Aerengamate claimed she suffered a "mental breakdown", caused by belittling and demeaning comments about her ability and selection.

She claimed one coach told her they were "embarrassed" by her performances and that she was only in the team to play guitar.

Her comments brought the end-of-tour review into the public spotlight and NZ Rugby has revealed its findings on those incidents.

"No-one should be in any doubt about our commitment to the progression of women's rugby in this country," said NZ Rugby chief executive Mark Robinson. "This report highlights that we haven't got everything right and we apologise for not having provided all the tools for our people to succeed." 

"The Black Ferns have been great ambassadors for rugby. They have won five of seven Rugby World Cups since their inception, and have added considerably to the mana and legacy of New Zealand Rugby in that time.

"The current group of players and management are part of this."

NZ Rugby chief executive Mark Robinson, with review panelists Phillipa Muir and Tammi Wilson Uluinayau
NZ Rugby chief executive Mark Robinson, with review panelists Phillipa Muir and Tammi Wilson Uluinayau. Photo credit: Photosport

NZ Rugby has already supplemented Moore's staff with the appointment of former All Blacks coach Wayne Smith as technical coach.

But the review also points the finger at NZ Rugby processes, with some management positions filled through 'shoulder tapping', not clearly contestable processes. 

Management and staff reflected a lack of cultural and gender diversity for a women's team consisting of 50 percent Māori and 25 percent Pasifika. There was also no transparency over how player leadership was selected, with the captain playing no part in that selection process.

The review includes 26 recommendations aimed at strengthening high-performance environment, management and leadership structures, communication, health, wellbeing and culture.

Educational resources will focus on harm-free workplaces, and continued personal development of players and management.