The woman claims she was racially profiled at a Spotlight in New Plymouth last Sunday.
"You don’t meet many 52-year-old white males."
There's been a flurry of hateful attacks across New Zealand recently.
"It is ridiculous that this kind of thing is still happening in the 21st century."
"It has made me feel like I can't go out in public."
Aiomai Nuku-Tarawhiti's grandfather says the department store chain's email was "disappointing".
"White women need to be stopped."
"I'm actually very sorry to say I am 500 percent racist."
"It is clear that the process was not as robust as needed, and this design has caused offence."
