The company's new JUMP bikes launched in Auckland this month.
But others said they were "surprised it didn't come sooner".
The operations will wind down in 2021.
Business owners say they will miss out on vital traffic.
Would you respect an officer on a bike?
A signal issue at Newmarket is still affecting services.
The Transport, Postal and Warehousing industry was named the most deadly.
Auckland Transport says a number of services are affected.
Documents released to RNZ under the OIA say several core regulating systems "are not secure and/or are past end of life".