Spilling drink on a passenger is one of the worst mistakes a flight attendant can make, so spare a thought for 'Maddie' of American Airlines, who splashed rum and coke over a passenger who just so happened to be the CEO.
"I have a tray of drinks on it when the passenger in front of me stops in the aisle and backs up. [He hit] the tray and the drinks go flying," Maddie posted on Instagram.
"Guys, I have worked for American Airlines for 4 years, and not once have I ever spilt a drink on a passenger."
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Maddie said she was absolutely mortified when she realised who the passenger was.
"I wanted to drop dead right there in the aisle. Like, am I still employed?!"
Fortunately, American Airlines CEO Doug Parker laughed the accident off, made jokes about it for the rest of the flight and even took a photo with the embarrassed cabin crew member.
As he left the plane, Parker had one last thing to say to Maddie: "I'll never forget you."
She's not sure if that's a good thing or not - perhaps she'll find out at her next performance review.