Air NZ cancels holiday season flights due to engine issues

Air New Zealand has cancelled some of its flights over the holiday period due to maintenance required on Boeing 787-9 Dreamliner engines.

The airline says changes will be made to flights between December 10 and January 2, which will affect around 14,000 customers.

The engine issue is not confined to New Zealand and airlines around the world have been affected. This means there's a long waiting list for replacement engines and engine repairs.

Air NZ has 10 of the affected Trent 1000 TEN engines fitted to its 787-9 fleet.

The airline says while efforts have been made to minimise disruption so far, schedule changes have become unavoidable.

Which flights are affected:

  • The airline is suspending its twice-weekly seasonal Christchurch-Perth service, resulting in the cancellation of 62 flights 
  • From December 10 until January 5, the airline will also cancel its second daily Auckland-Perth service
  • NZ105 Auckland - Sydney - Cancelled 29 December
  • NZ108 Sydney - Auckland - Cancelled 29 December
  • NZ107 Auckland - Sydney Cancelled 12 December, 2 January
  • NZ109 Auckland - Sydney - Cancelled 10, 13, 16, 17, 18, 29 December
  • NZ110 Sydney -  Auckland - Cancelled 12 December, 2 January
  • NZ112 - Sydney - Auckland - Cancelled 10, 13, 16, 17, 18, 29 December
  • NZ270 - Auckland - Tonga - Cancelled 30 December
  • NZ273 - Tonga - Auckland - Cancelled 30 December

Air NZ says customers booked on cancelled flights will be contacted by the airline about alternative arrangements. Those who booked via a travel agency will be contacted by their agent.