Air New Zealand has announced the departure of its chief commercial and customer officer Cam Wallace, who has resigned from the airline.
In a statement this morning, the airline said Wallace will "step away" on September 30 but will provide consultancy support to CEO Greg Foran until the end of 2020.
Wallace, who has been with Air NZ for 19 years, became a familiar face to many over the past few months, often fronting media about the COVID-19 crisis and issues with the airline's customer service.
Foran says Wallace has made an outstanding contribution to the airline.
"Under Cam's leadership, Air NZ's passenger, cargo and loyalty revenues have experienced unparalleled growth over the past six years. He has been instrumental in developing new market opportunities, growing strategic alliance partnerships, expanding the loyalty footprint and driving profitable growth throughout the airline's business," Foran said.
"Cam has advised me today that given the airline is now effectively a domestic carrier for the foreseeable future that he is resigning to pursue opportunities that meet his global career ambitions."
The airline will not be replacing Wallace immediately, with CEO Greg Foran taking responsibility for leading the commercial and customer functions for the time being.