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Latest on AIRLINES

Auckland resident and Malaysia Airlines' flyer Serjit Singh captured passengers' frustration.

'Harrowing' Malaysia Airlines flight to NZ aborts take-off twice, leaving passengers furious

"We are not to be used as crash test dummies."

An EasyJet aircraft.

EasyJet to stop using 'ladies and gentlemen' after passenger complained of 'gender binaries'

The new guideline was implemented following one Twitter complaint.