It's CEO is confident rival airlines would "do what's right" and limit their capacity too.
The Government is weighing up a booking system for managed isolation facilities.
The Government is under enormous pressure to facilitate every returnee.
Air NZ is putting a "temporary hold on new bookings" to align with the Government's managed isolation facilities.
People who have already booked flights will be subject to availability of quarantine space.
The mother and daughter were returning to Australia after visiting a sick relative.
The route was put on hold due to the COVID-19 pandemic.
She also shared a lovely email from her former boss, the Air NZ CEO.
Parts of the Australian city are under lockdown amid a second wave of COVID-19.
"I don't think there's any reason why they would need to be wearing masks around the community."
But the Government's still keeping quiet on where they'll stay.
The plane had prepared to make an emergency landing.
The airline is anticipating a big jump in demand.
The design also increases capacity for aircraft using it.
Airlines have been hit extremely hard by the COVID-19 pandemic.
The airline is boosting flight frequency across its network for the school holidays
The airline previously had high public approval ratings.
The Japan service was suspended during the COVID-19 pandemic.
"What we haven't got right is our communication, and we're truly sorry about that."